TECHNICAL SUPPORT

World-Class 24/7 Support

We take great pride in our unparalleled customer service and technical support. Whether setting up a new product, understanding operation, dealing with a technical issue, or for general questions regarding our solutions, our trained team is available and glad to help.

Visit our new Interactive Knowledgebase/Help Center to get started.

For immediate assistance with any technical issue, U.S. and Canadian customers can call our technical support hotline at 800.543.2540.

Need a Repair?

Even with an industry leading MBTF, our products do fail on occasion. Whether you received a defective product or are in need of general repair, fill out our RMA Repair Form to get started. All of our products ship with a standard 18 month warranty; beyond that timeframe there may be a surcharge for repair.

All equipment returned for repair must be accompanied by an RMA number.