What is Remote Dispatching?
Dispatch centers are at the heart of public safety, fleet management, and mobile work teams. They serve as the central communication hub for disseminating, processing and servicing requests for users on the network. Whether it’s emergency services, tactical missions, or commercial operations, successful planning and coordination rely on an efficient and dynamic dispatch capability.
The effects of COVID-19 have been felt through all aspects of society. One manifestation has been a significant increase employees working from home, including a significant portion of call center personnel. In addition, fire, threat evacuation, or natural disasters can unexpectedly take down a critical dispatch element.
Simplified and Flexible Dispatching
Having the ability to quickly stand up dispatch centers anywhere, anytime is essential. JPS products allow users to establish remote and redundant dispatch centers within hours, while also providing capabilities to connect communication devices of all protocol types and networks.
Our products provide desktop access to various communications devices, including radios, Push-to-Talk over Cellular (PoC) applications, and primary dispatch centers. These devices combine to offer enhanced flexibility at a fraction of the cost of a traditional dispatch offering.
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